Utility Billing Department

 

1180 S. 5th Street
Fernandina Beach, FL 32034

P. O. Box 16115
Fernandina Beach, FL 32035

(904) 310-3400

(904) 310-3400 or (833) 706-5554

(904) 310-3459

Link: Utility Billing Home Page

Hours
Monday - Friday
8:00 a.m. - 4:30 p.m.
(except holidays)

TDD: 711
Staff
Name Title Email Phone Additional Phone
Howard, Melissa Utilities Billing Supervisor Email  (904) 310-3400  
TDD, Customer Service     711  
Carless, Sydney Customer Service Specialist Email  904-310-3400  
Lawson, Hope Customer Service Specialist Email  904-310-3400  
Langlois, Becky Billing Specialist Email  904-310-3400  
Noden, Stephen Customer Service Specialist Email  904-310-3400  
Customer Service Email, Utility Billing   Email     
Desilet, Andre Utilities Director Email  (904) 310-3420  

Delinquent Sewer and Garbage Accounts 

(904) 310-3400
Sanitation Service Request 

(904) 261-7186


Callahan: (904) 879-2301
Sanitation Service Schedule 

(904) 310-3400