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Public Notice
Water & Wastewater Capacity Fees (Impact Fees)
There will be a Commission Workshop regarding Water and Wastewater Capacity Fees (Impact Fees) on July 5, 2023 at 5:00 pm in the commission chambers.
Any increases to the Capacity Fees (Impact Fees) will be adopted by the commission at Regular Commission Meetings on 8/15/23 and 9/19/23
Love Your Neighbor Donation Program
Call our office at (904) 310-3400 to ask a Customer Service Specialist for more information or simply complete the Donation Application and return it via email, fax, mail, or in person. For assistance with your utility bill, please call The Salvation Army at (904) 321-0435. They also have a number of programs available to individuals or families in need.
Funds and Contributions

Money donated to the COFB Love Your Neighbor Donation Program stays in the community. All contributions are collected by the City. There are no administrative fees, so all contributions go to the needy for utility assistance.
The City of Fernandina Beach in partnership with The Salvation Army is pleased to present a program designed to provide aid necessary to help local families pay their City utility bills in times of financial hardships. You can sign-up to make a monthly donation of a fixed amount from $1.00 to $5.00 or make a one time donation/pledge of any amount.
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Utility Billing Department
Physical Address
1180 S. 5th Street
Fernandina Beach, FL 32034
Mailing Address
P. O. Box 16115
Fernandina Beach, FL 32035
Phone: (904) 310-3400Fax: (904) 310-3459Emergency Phone: (904) 310-3400 or (833) 706-5554
Hours
Monday - Friday
8:00 a.m. - 4:30 p.m.
(except holidays)
TDD: 711
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Utility Billing Customer Service Email