Utility Billing Department 

1180 S. 5th Street
Fernandina Beach, FL 32034

P. O. Box 16115
Fernandina Beach, FL 32035

(904) 310-3400

(904) 310-3400 or (904) 277-7477

(904) 310-3459

Link: Utility Billing Home Page

Hours
Monday - Friday
8:00 a.m. - 4:00 p.m.
(except holidays)

TDD: 711

Staff
Name Title Email Phone
Bell, Pam Customer Service Specialist
Edwards, Sue Billing Specialist
Fewox, Sheila Customer Service Specialist
Howard, Melissa Utilities Billing Supervisor Email (904) 310-3400
TDD, Customer Service 711

Delinquent Sewer and Garbage Accounts 

(904) 310-3400



Sanitation Service Request 

(904) 261-7186


Callahan: (904) 879-2301


Sanitation Service Schedule 

(904) 310-3400