Posted on: March 16, 2020

Important announcement from the Utility Billing Department:

Update: In person payments have been suspended. Please see the below information on how to make your payments by phone, online, or mail. 

Important announcement from the Utility Billing Department:

In an effort to assist our community during the current health concerns, the City of Fernandina Beach is suspending disconnects for nonpayment until further notice. We encourage you to pay your bill by the due date if you are able. However, if you need more time to pay we offer payment extensions. Our customer support will continue as normal with Customer Service Specialists available at (904) 310-3400 weekdays from 8 a.m. to 4:30 p.m.

If you are limiting public exposure during this time, you can view your account and make online payments at with a Visa or MasterCard . An online account registration guideline can be found on the Utility Billing home page. You can also make payments over the phone, mail in a check or money order, make electronic payments - schedule your payment online through your bank or E-Pay service, or setup Automatic Withdrawal from a savings or checking account (application available online).

Payment mailing address:
City of Fernandina Beach
P. O. Box 16115
Fernandina Beach, FL 32035

Facebook Twitter Email

Other News in Home

Message from the Building Official

Posted on: April 1, 2020

Sanitation Update

Posted on: March 30, 2020

Joint Information Center

Posted on: March 26, 2020

FAQs for Building Permit Changes

Posted on: March 23, 2020

City Office Closures

Posted on: March 20, 2020

State of Emergency

Posted on: March 19, 2020

New Inspection Procedures

Posted on: March 19, 2020

New Permitting Procedures

Posted on: March 19, 2020

Recycle/Cleanup Events Postponed

Posted on: March 17, 2020

Conservation Land Trust

Posted on: February 20, 2020

Air Quality Monitor

Posted on: January 10, 2020

Beach Re-nourishment 2019/2020

Posted on: December 5, 2019

Charter Review Committee

Posted on: November 6, 2019

On Beach Parking

Posted on: May 10, 2019